818 Maids, Inc., hereafter referred to as 818 Maids, wants you to know what information we collect, use, or share when you visit our website “Site”. This Privacy Policy applies only to your visit to the web pages contained within the 818 Maids® website, at www.818maids.com and related pages including related pages within the Site.
By providing 818 Maids personal information and continuing to access the Site, you consent to have your Personal Information treated in a manner consistent with this Privacy Policy. If you do not wish for 818 Maids to collect any information about you, you can simply not utilize the Site or otherwise supply Personal Information. Your choice not to provide information may, however, prevent you from using the Site or engaging in certain activities on the Site. If you have any questions about our practices, you can contact us at webmaster@818maids.com.
Types of Information We Collect
We collect the following information about you:
Personal Information. This is information that directly or indirectly identifies you, such as your name, email address, or other identifying information about you, or that would, when combined with other information you provide or that is broadly available, be likely to identify you.
Other Information. Other Information is information that, by itself, does not individually identify you, such as browser type, operating system, technical data, and usage. We may link together different types of Other Information or link Other Information to Personal Information. For example, we may combine your IP Address/Domain Name combination with Personal Information you provide us such as your home address, telephone number and email address.
Ways We Collect Information
We collect information relating to you in the following ways:
Information You Give Us:
We collect information that you provide to us, for example, when requesting an estimate, access to special offers, or to schedule a service, you may provide us with Personal Information such as your home address, telephone number and email address.Forms on the Site (including Online Coupon forms) may ask you to submit information about yourself, including name, postal and email address, telephone number, products in which you may be interested and other information for you to provide at your own discretion. You furnish this information at your option, but we will not be able to process your request without certain information.Information We Get From Your Use of the Site.
Log Information:
For each visitor to the Site, our web server automatically recognizes and stores the visitor’s IP Address/Domain Name combination. Your computer, tablet, or mobile phone automatically provides this information each time you log on unless you’ve activated blocking technology available in some browsers.We may collect certain and store device event information such as details of how you used the Site, crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
Computer, Tablet or Mobile Telephone Information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, device sensors and mobile network information including phone number) and device sensors and related information. 818 Maids may associate your device identifiers or phone number with your account. We will comply with the usage/license restrictions and requirements applicable to the device from which the information comes.
Cookies: We may use a technology called “cookies” to record your activity while you are online. A cookie is a string of information that a website stores on a visitor’s device, and that the visitor’s browser provides to the website each time the visitor returns. This technology allows us to track the pages you access and other information regarding your usage, browser, etc. Please see further information below concerning our use of cookies.
Local Storage Information: We may collect and store information (including Personal Information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Individuals may interact with 818 Maids in ways that require 818 Maids to gather Personal Information. The amount and type of information that 818 Maids gathers depends on the nature of the interaction. For example, 818 Maids may request that visitors who sign up for an estimate, participate in a savings program or otherwise utilize the Site provide a username and email address, plus such other information as 818 Maids may believe useful including financial or other information, depending on the nature of the transaction or interaction contemplated. In each case, 818 Maids collects such information only insofar as is legal and appropriate.
How We Use Information We Collect
Personal Information
We respect the privacy of our visitors and clients. We do not sell your information for monetary compensation to any third parties, and we only use it for legitimate business purposes. For example, we use the information that we collect about you to provide, maintain, protect and improve the services and products that 818 Maids provides to you.
We Use Personal Information We Collect for the Following Purposes (or may use it for these purposes in the future):
- To respond to questions that you may have.
To provide products or services you request.
If you submit a resume to work at 818 Maids, we may use it for hiring decisions and retain the resume or information in it for our own records or in order to contact you later.
To inform you of updates regarding 818 Maids or services or products that may be of interest to you.
To provide administrative notices or communications applicable to your use of the Site.
To manage your participation in events and other promotions where you have signed up for such events and promotions.
To operate, evaluate and improve our business and the products and services we offer.
To analyze and enhance our marketing communications and strategies.
To analyze trends and statistics regarding visitors’ use of our Site including mobile applications and social media assets.
To protect against and prevent fraud, unauthorized transactions, claims and other liabilities.
To improve our customer service.
To respond to and support customers regarding their use of the Site.
To comply with all applicable legal requirements, regulations as well as guidelines or requirements of independent certification organizations.
To, on occasion, send emails to visitors about special offers and updates to our website. Should you receive an unwanted marketing email from 818 Maids, you may “unsubscribe” or send an email to remove@818maids.com to be removed from future direct emails. We may, however, continue to email you regarding your account or other matters that are not primarily marketing.
In addition, we use information collected from cookies (as described above) and other technologies to improve your visitor experience and the overall quality of our services. 818 Maids uses cookies to help 818 Maids identify and track visitors, their usage of the Site, and their access preferences. We may use your Personal Information to see which web pages you visit at our websites, which website you visited before coming to our website, and where you go after you leave our website. We can then develop statistics that help us understand how our visitors use our websites and how to improve them. 818 Maids visitors who do not wish to have cookies placed on their devices should set their browsers to refuse cookies before using the 818 Maids websites; provided, however, that 818 Maids disclaims, and you hereby waive, any claim or liability that may arise due to your partial or incomplete access to the content of any website or inability to enjoy all the functionality of a website as a result thereof.
818 Maids may use the data collected during your visit to the Site for internal review in order to improve or customize website content or layout. 818 Maids also may use the data collected during your visit to the Site to notify prospective customers, by email, about new locations, special offers, and updates to our website.
If you are a visitor of the Site or have supplied your email address, you agree that in addition to any services you may have solicited or requested, 818 Maids may further send you emails to provide you with information, to inform you of new products, to solicit your feedback, or to keep you up to date on 818 Maids and its products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other visitors. You may choose not to receive marketing email communications from us by clicking on the “unsubscribe” link in our marketing emails. You also may ask us not to send you other marketing communications by contacting us as specified in the “Contact Us” section below, and we will honor your request.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection. We may ask for your consent before using information for a purpose other than those set out in this Privacy Policy.
Other Information
We may use Other Information for purposes that we find useful for business or other reasons. We may de-identify (remove information identifying you or others) Personal Information and use or share such de-identified information for any legal and appropriate purpose.
How We Share Information We Collect
As part of the use of your information for the above purposes, or as otherwise described in this Privacy Policy, we may disclose your Personal Information or Other Information to third parties such as our vendors and other contractors who perform various functions on our behalf, governmental agencies, internal workforce members and others.
We also may provide Personal Information to our affiliates or other trusted businesses or persons who provide services to you or us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
818 Maids shares information we collect with 818 Maids personnel as required.
If 818 Maids is involved in a merger, acquisition, asset sale, joint venture or other, similar transaction, we will undertake reasonable efforts to continue the confidentiality of any Personal Information previously received. We may transfer or allow access to Personal Information as part of the transaction and in review or preparation for it as described below under “Business Transfers”.
We also may provide information about you to other third parties with your consent or for one of the purposes above. 818 Maids may release account or other Personal Information when 818 Maids believes release is appropriate:
to comply with the law including disclosure to regulatory agencies;
to enforce or apply our Terms and Conditions of Use and other agreements;
following a subpoena or other legal process in order to protect against fraud or investigate a criminal or civil matter;
to protect against attacks on our systems or other fraudulent or inappropriate behavior;
when 818 Maids believes in good faith that disclosure is reasonably necessary to protect 818 Maids’s rights and interests, third parties, or the public at large; or
to exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How We Protect Your Information
The importance of security for all personally identifiable information associated with our visitors is of utmost concern to us. We exercise care in providing secure transmission of your information to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, 818 Maids can’t ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
Remember to sign out of your 818 Maids account where applicable and close your browser window when you have finished your work so that others cannot access your Personal Information.
818 Maids discloses Personal Information to those of its employees, contractors, agents and affiliated organizations that need to know that information in order to process it on 818 Maids’s behalf or to provide services. Some of those employees, contractors, agents and affiliated organizations may be located outside of your state, province or country. By using the Site or providing us information, you consent to the transfer of such information to them.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, we may not immediately delete residual copies of Personal Information that are on our active servers and may not remove information from our backup systems. If you believe that Personal Information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend certain information by contacting us as indicated below.
818 Maids undertakes commercially reasonable efforts to guard against unauthorized access, use, alteration or destruction of Personal Information, which efforts you agree are sufficient, adequate and complete. In some cases, we cannot control, and are not responsible for, information that is shared about you. For example:
Information You Share: Our Site may let you share information with others publicly. Remember that when you share information publicly, it may be indexable by search engines or otherwise further disclosed.
Social Media Accounts: 818 Maids maintains various social network accounts such as, but not limited to, Facebook, Twitter or Instagram. Please note that comments and information that you leave in such settings are likely to be broadly visible and may not be controlled by 818 Maids. We therefore are not responsible for any information or messages you leave in such settings or for how such information may be used by others.
Accessing and Updating your Personal Information: If you provide us with information or create an account in order to access or receive Resources, we may or may not be able to provide you with access to your Personal Information. If information that we control about you is incorrect, we strive to give you ways to update it quickly or to delete it (unless we have to keep that information for legitimate business or legal purposes). When updating your Personal Information, we may ask you to verify your identity before we can act on your request. If you are unable to verify your identity, or if verification is not possible, we may not complete your request.
Business Transfers
As we continue to grow our business, we might add or transfer locations. In such transactions, client and prospect information generally is provided to the new or different office locations as pertaining to that specific location territory. By giving us information about you, you consent to the transfer of information to the location.
In the event (i) 818 Maids engages in one more asset sales or purchases, (ii) 818 Maids is acquired, (iii) 818 Maids engages in one or more business combinations, mergers or acquisitions, (iv) substantially all of 818 Maids’s assets are acquired, or (v) 818 Maids is subject to an event of bankruptcy, you acknowledge and agree that personal and other information comprises an asset of 818 Maids and that the same is subject to assignment, transfer and/or acquisition by a third party. Accordingly, and notwithstanding anything to the contrary in this Privacy Policy, you acknowledge and agree that such transfers may occur and that any acquirer of 818 Maids may continue to use your Personal Information thereafter, and that such subsequent use may not be consistent with this Privacy Policy.
Advertisements
Advertisements appearing on the Site may be delivered to visitors by advertising partners, who may set cookies or other technologies. These technologies allow the ad server to recognize your device each time it sends you an online advertisement to compile information about you or others who use your device. This information allows ad networks, among other things, to deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies and similar technologies by 818 Maids and does not cover the use of technologies by any advertisers.
Comments
You acknowledge and agree that 818 Maids has no duty or obligation to respond to or save visitor comments.
Third Party Links
The Site may contain links to webpages or tools operated by parties other than 818 Maids. We do not control such websites or tools and are not responsible for their contents or the privacy policies or other practices of such websites or service providers. Our inclusion of links to an outside website or tool does not imply any endorsement of the material on such websites or tools or any association with their operators. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from an application or other websites) is free of viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which you will be subject to upon accessing the third party’s website. We strongly recommend you review the third party’s terms and policies.
Children
The Site is not intended for use by children. We do not intentionally gather Personal Information about individuals who are under the age of 13. If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 13, please contact us at webmaster@818maids.com. If we learn that we have inadvertently collected the Personal Information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
If you are a California resident under the age of 18, and a registered user of the Site where this Privacy Policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you may have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to webmaster@818maids.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites and online services that you do not want to have your online activities tracked. No worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals currently exists. The Site is currently unable to, and does not, respond to ‘Do Not Track’ signals. For information regarding “Do Not Track” and how to enable this setting on your devices, please see https://allaboutdnt.com.
Information for California Residents
Pursuant to Section 1798.83 of the California Civil Code, California residents are entitled to contact us to request information about whether we have disclosed Personal Information to third parties for the third parties’ direct marketing purposes. We do not share Personal Information with third parties for their own marketing. California residents may request further information about our compliance with this law by e-mailing us at the address listed in the “Contact Us” section. Please include ‘Shine the Light Request’ in the subject line of your email. Please allow 30 days for a response. 818 Maids reserves its right to not respond to such requests submitted outside of the email address specified in the “Contact Us” section below.
If you are a California resident under the age of 18, and a registered user of the Site where this Privacy Policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you may have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to webmaster@818maids.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
California Consumer Privacy Act
As of January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) came into effect. The CCPA bestows certain additional privacy rights for natural residents of California in regard to Personal Information maintained by a ‘business’ about that consumer and/or household. Pursuant to Section 1798.140(c) of the California Civil Code, the CCPA only applies to for-profit businesses doing business in the State of California that satisfy one or more of the following conditions:
Annual gross revenues in excess of 25 million dollars ($25,000,000);
Receive or disclose the personal information of 50,000 or more California residents, households, or devices on an annual basis; or
Derive 50% or more of their annual revenue from selling California residents’ personal information.
Your privacy is extremely important to us, however, as 818 Maids is not a ‘business’ as defined by the CCPA, 818 Maids will not respond to CCPA consumer requests at this time. 818 Maids continues to value your privacy and may update this Privacy Policy as required by law. For additional information regarding updates to this Privacy Policy, please see the Policy Changes section below.
Policy Changes
818 Maids, Inc., reserves the right to change this Privacy Policy from time to time and at any time, without notice, within the sole, independent, absolute and uncontrolled exercise of its discretion. 818 Maids encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of the Site after any change in this Privacy Policy will constitute your acceptance of, and consent and agreement to, such change.
Miscellaneous
By submitting your information to 818 Maids, you are consenting to the uses we describe above. If you do not consent to these uses, please do not visit this Site. You also may opt out where available, activate blocking technology if available in your browser, or choose not to submit your data.
If you choose to visit any part of 818 Maids’s website, your visit and any dispute over privacy is subject to this notice and our Terms and Conditions of Use, including disclaimers of warranties and application of the law of the State of Georgia. If you have any concern about privacy at 818 Maids, Inc.,, please e-mail us at webmaster@818maids.com. This Privacy Policy and the Terms of Conditions and Use may change without notice, and use of information that we gather now is subject to the Privacy Policy in effect at the time of use. If you have a concern, please check this Privacy Policy and the Terms and Conditions of Use before submitting information to the site.
This Privacy Policy does not apply to websites linked to this website.
Your California Privacy Rights
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are a California resident, you may also have certain other rights under applicable data protection laws. These may include:
Right to Access
You may have a right to be informed about what personal data we collect from you and how it is used, as well as our purposes for processing your personal data, and the categories of third parties to whom we have shared it over the past 12 months.
Right to Request Deletion
You may have the right to request that we delete personal information that we have collected from you and retained, subject to certain exceptions.
Verifiable Requests
You may send us a verifiable request at themaidsinfo@maids.com regarding the above rights. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. The verifiable consumer request must: 1) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative of that person; and 2) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
Do Not Track Signals
The System does not respond to browsers’ Do Not Track signals.
Your Other Options
By providing information to us or using our System, you are consenting to our use of your data as outlined in this Privacy Policy.
While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or limit the personal information obtained by us as follows:
You may have your contact information removed from our marketing lists to inform users of new or relevant products, services, and special offers by clicking on the unsubscribe link in any communication received from us, or by emailing us at webmaster@818maids.com
• You may limit the collection of “cookies” through your browser settings. However, this may disable our ability to provide you with the most relevant products or information regarding the System; and
• You may limit the ability of Google Analytics to track your online activity, as outlined in the “Behavioral Advertising” section.
Contacting Us
For additional information pertaining to our Privacy Policy or any of our data practices, please contact:
Email: webmaster@818maids.com